Assessing your water damage
A water damage happens when a pipe breaks, plumbing backs up, flood waters rise, or a number of other reasons in which water enters a structure.
Water restoration is the act of making it "Like it never even happened." which is our specialty at SERVPRO of Alton, Edwardsville & Granite City.
Many homeowners who experience a water damage often don't know where to start. The first step is assessing the situation and responding appropriately.
There are two criteria for categorizing water damages: Class, and Category.
The Class of water damage refers to the extent of damage and how much moisture has been soaked up (or bound) in the building material.
There are 4 Classes of water damages:
Class 1 - water is confined to a small area and materials absorb very little water.
Class 2 - where wet materials represent approximately 5-40% of combined floor, wall, and ceiling surface area in a space
Class 3 - wet materials represent more than 40% surface area
Class 4 - this class of damage is a special case where water has been deeply absorbed into the structure and special methods need to be employed beyond a regular drying plan.
Category refers to the level of contamination caused by the water:
Category 1 - originates from a sanitary source, meaning a supply line or sink overflow with no contaminants
Category 2 - water that contains some contaminants such as washing machine or dishwasher rinse water
Category 3 - this includes all water that is significantly contaminated and can cause illness if ingested. This would include sewage, standing water with microbial growth, or water from a toilet containing fecal matter
If you have a water damage that needs to be assessed and for help with the cleanup call SERVPRO of Alton, Edwardsville & Granite City 618-797-1392