Recent Posts

Things to Look Out For If Your Location is Prone to Flooding

6/20/2019 (Permalink)

Massive flooding, brings drastic negative impact on the means of support and functionality of  residents and overall economy where it occurs. Damaged properties, livestock losses, defective infrastructure and the rise of waterborne diseases are some of the aftermath results of floods. Commercial properties, involving millions of dollars’ investment are also at risk of damage from flooding. The costs of restoration, moving of commercial functionality from damaged areas to new locations, and relocation of evacuated individuals can occupy a great amount of money from these businesses, that they may not have available.

Floods in recent years, have resulted in huge losses, both residential and commercial. Costing not only the economy from the insurance side, but the personal side as well; millions of dollars. If you, or your business may be in an area of flooding to occur, it is wise to know not only your surroundings to the best of your ability, but also to be able to identify a situation of flooding. You need to be able to act accordingly to save not only lives, but possibly your business and building structure from even more damage.

To avoid commercial property and business damages, preventative measures can be made ahead of time to better prepare and prevent water loss. If not ahead, in the moment efforts matter as well.

  1. Rising Water

If you recognize that the amount of water that is pooling near your building is gaining inches at an alarming rate, put some sand bags near all of the entrances to help stop water from coming in at that door lip level.

  1. Moving Water

Moving water brings larger risks in areas that are situated near rivers or in areas where a coastal storm surge may occur since it results in greater forces on the buildings that they were not built to withstand. As well as create the dangerous scenario of harm to people and cars that attempt to go through it.

  1. Overtopping

Overtopping is when the water inside of a contained area rises and spills out over the top of the barrier. Opening of levees, dams and other flood stopping mechanisms, which are made to divert flood water to maintain protection, result in more substantial flood damages than if these devices were never put in.

If you have experienced flood damages, SERVPRO of Alton, Edwardsville & Granite City is here for you. We take the man power, equipment, skill and assistance of Large Loss teams that can come in to aid our customers as well, to ensure you, and your home or business are taken care of. Our goal is to make your loss “Like it never even happened.”

Faster to your water damage!

3/18/2019 (Permalink)

Water Damage Faster to your water damage! Working on a water damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Alton, Edwardsville & Granite City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Alton, Edwardsville & Granite City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 618-797-1392

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Alton, Edwardsville & Granite City

SERVPRO of  Alton, Edwardsville & Granite City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. 

Continuing Education Classes!

3/5/2019 (Permalink)

Attention all property insurance agents and adjusters! SERVPRO of Alton, Edwardsville & Granite City hosts many FREE continuing education classes throughout the year at their office located in Troy, IL. 

We have a class coming up quickly! It will be held on Tuesday April 23. There will be a morning class and an afternoon class. You can attended one or both. 

The morning class will be from 9am-12pm and the topic will be Ethics and Professional Standards 2019.

The afternoon class will be from 1pm-5pm and the topic will be Water, Biohazards, Trauma & Hoarding Claims. 

If you are needing to get your hours done this year please contact our office at 618-797-1392 and we can fax you an enrollment form. These classes do fill up quickly!

Assessing your water damage

2/26/2019 (Permalink)

A water damage happens when a pipe breaks, plumbing backs up, flood waters rise, or a number of other reasons in which water enters a structure.

Water restoration is the act of making it "Like it never even happened." which is our specialty at SERVPRO of Alton, Edwardsville & Granite City. 

Many homeowners who experience a water damage often don't know where to start. The first step is assessing the situation and responding appropriately.

There are two criteria for categorizing water damages: Class, and Category.

The Class of water damage refers to the extent of damage and how much moisture has been soaked up (or bound) in the building material.

There are 4 Classes of water damages:

Class 1 - water is confined to a small area and materials absorb very little water.

Class 2 - where wet materials represent approximately 5-40% of combined floor, wall, and ceiling surface area in a space

Class 3 - wet materials represent more than 40% surface area

Class 4 - this class of damage is a special case where water has been deeply absorbed into the structure and special methods need to be employed beyond a regular drying plan.

Category refers to the level of contamination caused by the water:

Category 1 - originates from a sanitary source, meaning a supply line or sink overflow with no contaminants

Category 2 - water that contains some contaminants such as washing machine or dishwasher rinse water

Category 3 - this includes all water that is significantly contaminated and can cause illness if ingested. This would include sewage, standing water with microbial growth, or water from a toilet containing fecal matter

If you have a water damage that needs to be assessed and for help with the cleanup call SERVPRO of Alton, Edwardsville & Granite City 618-797-1392

Don't worry about your contents. We will take care of them!

2/12/2019 (Permalink)

Did you know SERVPRO of Alton, Edwardsville & Granite City also takes care of your contents that have been affected during a fire, water or mold damage?

Our staff will carefully box and track every item taken from your home and stored in a designated area at our warehouse. Once we finish bringing your contents to our warehouse the cleaning and restoration process begins.

We have special cleaners for specific types of wood, glass, ceramic, etc. Our staff is trained on what can and can not be used on all different materials. Once cleaned we will repackage and place back in your designated storage area for you to pick up whenever is best for you. It is always better to restore than replace! Especially when it comes to sentimental items. You can put your trust in our staff into making your contents look the best we can.

Fire Safety.

2/12/2019 (Permalink)

Fire Damage Fire Safety. Major house fire.

In the last few weeks there have been multiple fires in the surrounding areas and I wanted to take this time to remind everyone to be prepared by following the fire safety guidelines listed below: 

  • Everyone in your household should help make a plan. Walk through your home and inspect all possible exits and escape routes. 
  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home.
  • Everyone in the household must understand the escape plan. When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
  • Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan.
  • Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
  • Have everyone memorize the emergency phone number of the fire department. That way any member of the household can call from a neighbor's home or a cellular phone once safely outside.
  • If there are infants or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency.
  • If windows or doors in your home have security bars make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
  • Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
  • Be fully prepared for a real fire: when a smoke alarm sounds, get out immediately.
  • Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Water damage at the Holiday Inn

2/4/2019 (Permalink)

Commercial Water damage at the Holiday Inn Equipment set in the first floor hallway

Early one morning SERVPRO of Alton, Edwardsville & Granite City received a call that a pipe busted and three floors were affected in the hotel.

Our crews were there and started the clean up process around 5 am. After a little over 6 hours we had all the water extracted from the carpets, sanitized ever affected area, removed wet ceiling tiles and baseboards and set all the drying equipment.

The hotel was happy with how quickly our crews arrived on site and began working.

Dealing with any type of disaster to your business is stressful. SERVPRO understands the need to get the problem taken care of and have your doors back open for business as quickly as possible. That is why we are available any time of the day and any day of the week for your calls!

Call us at 618-797-1392 next time disaster strikes!

SERVPRO Here To Help Your Business After A Water Damage!

1/15/2019 (Permalink)

Flooding and water damage events at Alton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Alton, Edwardsville & Granite City

SERVPRO of Alton, Edwardsville & Granite City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO provides cleaning services for almost any mess!

12/26/2018 (Permalink)

SERVPRO of Alton, Edwardsville & Granite City provides a variety of cleaning and restoration services including cleaning up harmful waste.  Harmful waste can refer to sewage or blood-borne pathogens among other things.  When those type of damages occur stay out of the affected area, call emergency personnel if the situation is life threatening and treat all bodily fluids as if they are contaminated. Do not attempt cleanup of any kind and don’t touch or handle items that might be contaminated with bodily fluids. All of our employees have been trained on what protection wear and cleaning equipment needs to be used during any bio-hazard job.

SERVPRO also provides vandalism cleanup. Whether it be inside or outside of your home or business. Our crews will do their best to make it look “Like it never even happened.”

Give our office a call anytime at 618-797-1392. We are always Here to Help!

What to do after you experience a water damage.

12/17/2018 (Permalink)

No-one wants to experience any kind of damage to their home or business. When one happens, it is always good to be prepared!

The first thing to do after a water damage is to call your insurance company and ask about filing a claim. They will walk you through the process and get you taken care of. Next, you will want to give SERVPRO of Alton, Edwardsville & Granite City a call to have a crew come out to extract the water and dry everything out.

What if I have a water damage after 5 o’clock or on the weekend?
That is no problem! We are available 24/7 for all calls and emergency services!

What if my carpets or walls need removed?
Our professionally trained staff can remove any damaged wall or flooring that needs removed.  We will dry everything out and sanitize any affected area.

What about my damaged contents?
We can always take them back to our warehouse to dry, clean and sanitize any of your contents that were affected.

SERVPRO of Alton, Edwardsville & Granite City is always prepared to help any Residential or Commercial water damage!

Call our office at 618-797-1392