Recent Posts

SERVPRO Here To Help Your Business After A Water Damage!

1/15/2019 (Permalink)

Flooding and water damage events at Alton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Alton, Edwardsville & Granite City

SERVPRO of Alton, Edwardsville & Granite City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO provides cleaning services for almost any mess!

12/26/2018 (Permalink)

SERVPRO of Alton, Edwardsville & Granite City provides a variety of cleaning and restoration services including cleaning up harmful waste.  Harmful waste can refer to sewage or blood-borne pathogens among other things.  When those type of damages occur stay out of the affected area, call emergency personnel if the situation is life threatening and treat all bodily fluids as if they are contaminated. Do not attempt cleanup of any kind and don’t touch or handle items that might be contaminated with bodily fluids. All of our employees have been trained on what protection wear and cleaning equipment needs to be used during any bio-hazard job.

SERVPRO also provides vandalism cleanup. Whether it be inside or outside of your home or business. Our crews will do their best to make it look “Like it never even happened.”

Give our office a call anytime at 618-797-1392. We are always Here to Help!

What to do after you experience a water damage.

12/17/2018 (Permalink)

No-one wants to experience any kind of damage to their home or business. When one happens, it is always good to be prepared!

The first thing to do after a water damage is to call your insurance company and ask about filing a claim. They will walk you through the process and get you taken care of. Next, you will want to give SERVPRO of Alton, Edwardsville & Granite City a call to have a crew come out to extract the water and dry everything out.

What if I have a water damage after 5 o’clock or on the weekend?
That is no problem! We are available 24/7 for all calls and emergency services!

What if my carpets or walls need removed?
Our professionally trained staff can remove any damaged wall or flooring that needs removed.  We will dry everything out and sanitize any affected area.

What about my damaged contents?
We can always take them back to our warehouse to dry, clean and sanitize any of your contents that were affected.

SERVPRO of Alton, Edwardsville & Granite City is always prepared to help any Residential or Commercial water damage!

Call our office at 618-797-1392

We are available 24/7!

12/7/2018 (Permalink)

SERVPRO of Alton, Edwardsville & Granite City is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -618-797-1392

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Alton, Edwardsville & Granite City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Alton, Edwardsville & Granite City

SERVPRO of Alton, Edwardsville & Granite City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Stay safe this Thanksgiving.

11/14/2018 (Permalink)

Thanksgiving is already next week. SERVPRO of Alton, Edwardsville & Granite City wants to wish everyone a wonderful and safe Thanksgiving Day! To help keep you, your family and your home safe this year take a look at these tips:

  • Stay in the kitchen when cooking.
  • If you leave the room, turn off the stove and move the pan from the burner.
  • Keep things that can burn — oven mitts, towels, and wooden spoons — three feet from the stove.
  • If a fire starts, slide a tight-fitting lid on the pan and turn off the heat.
  • Avoid loose-fitting clothing that can easily catch fire.

Cooking fires is one of the main causes for home fires a year. Being aware and paying attention while you are cooking will help prevent a fire from starting. Stay safe this Holiday Season and remember SERVPRO of Alton, Edwardsville & Granite City is always Here To Help!

Your business can count on us!

11/8/2018 (Permalink)

Owning a business comes with a lot of responsibilities and can be stressful. You have to make sure everything is done right everyday so your doors can open in the morning. One thing you never want to think about or experience is a pipe break or a fire in your business. If your business has any kind of damage SERVPRO of Alton, Edwardsville & Granite City is the company to call! Our team understands how quickly work needs to be done so you can get back to business. We are available at any hour any day for you! We have a quick response and arrival time to all damages that are called in. You will be walked through the step by step process the crews will take and be updated with any changes or reports. SERVPRO is Here to Help!

Call us anytime at 618-797-1392.

To make your fire or water damage look “Like it never even happened.”

Flooded home due to pipe burst

10/24/2018 (Permalink)

Water Damage Flooded home due to pipe burst Ceiling starting to fall from the water leaking

This family came home from vacation to find their home flooded. The pipe for their kitchen sink busted and water was flowing for roughly 2-5 days. Serious damaged occurred to this newly built home. The upstairs flooring started buckling and the basement ceiling drywall had fallen.

When we arrived on site the CSR did a walk through to determine what all needed done. The crew began extracting all the water and removing the carpet. Our next step was to remove the ceilings in the basement, all flooring, start drying out contents and setting equipment to prevent mold growth.

A disaster like this can be prevented by turning your water off when you leave for vacation. Many never think it will happen to them. But if it does you can always count on us to be there!

Give us a call at 618-797-1392 to make your disaster look "Like it never even happened."

We love hearing from our customers

10/15/2018 (Permalink)

Receiving feedback from our customers during and after jobs are the best ways for us to know how we did and if there is anything we can improve on. We always encourage our customers to write their feedback at the end of every job. Reading the good reviews make our crews feel good about the work they do! We are out here working to help make every disaster you experience look "Like it never even happened." 

Below are a few reviews we received from happy customers:

"We were amazed at how quickly SERVPRO responded.  They worked overnight and another team showed up in the morning.  They were always extremely courteous, professional and helpful!  They took care and pride in making sure our possessions were well protected and took excellent care of them.  My favorite thing about the team is that they always had a smile on their faces.  They took pride in their work and it showed."  Barbara in Edwardsville, IL

"Everyone that showed up at my house was awesome and did great work.  Everyone listened to what I wanted done and offered different pieces of advice that was very helpful." Dwayne in Wood River, IL

"They exceeded any expectations we had.  Very satisfied." Cynthia in Glen Carbon, IL

Your local soot and smoke cleanup company.

9/27/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Alton, Edwardsville & Granite City will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –618-797-1392

For Immediate Service Call SERVPRO

9/19/2018 (Permalink)

SERVPRO of Alton, Edwardsville & Granite City provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 618-797-1392

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Damage Remediation
  • Commercial Cleaning Needs